As one of the world's leading formulators, manufacturers and marketers of fuel and lubricant additives, Infineum’s business model is built around reliable delivery of products and superior performance to customers. There are inherent needs to increase speed and reliability of new product and process development and to develop new processes with lower investment and operating costs. This case study summarises how Infineum and Britest together developed an approach to effectively embed Britest in the organisation and the value gained.